frequently asked questions

How can we help?

How To

  • How to select the right size? Visit our Size Guide for more information.
  • How to apply press-on nails? Visit the How To Apply Finaily for more information.
  • How to remove press-on nails? Visit the How To Remove Finaily for more information.
  • How to get a longer wear? Pro-tips on press-on nails application: Use hairdryer to heat the sticky tabs on your fingers for 3-5 second. And avoid touching water in 1-2 hours after you apply the press-on nails.
  • How to clean & store press-on nails? Use the cuticle stick to remove the remaining sticky tab on the press-on nails. Wash them with warm water and soap if necessary. Then, store the press-on nails in the acrylic box provided.
  • How to downsize the press-on nails if some of them are too big? You can trim or file our press-on nails to achieve the perfect fit for your nail shape and size.

Products

  • How long do press-on nails last? Our press-on nails can last up to 1-2 weeks with proper application and care. 
  • Can I reuse press-on nails? Yes, our press-on nails are reusable. Please follow the removal instructions and store them for future use.
  • Do press-on nails damage natural nails? No, our press-on nails are gentle on natural nails and do not cause damage when applied and removed properly.
  • Are press-on nails waterproof? While our press-on nails are water-resistant, prolonged exposure to water may affect their longevity. We recommend avoiding excessive water exposure for best results.
  • Can I wear press-on nails if I have nail extensions, gel polish, or acrylic nails? We recommend wearing our press-on nails on natural nails for the best result.
  • Can I wear press-on nails if I have short nails? Yes, we recommend trimming your natural nail short before wearing our press-on nails.

Shipping

  • What are the shipping fees and delivery timeline? $8 flat rate for order under $75. Visit the Shipping & Delivery for more information.
  • Do you offer free shipping? We offer free shipping on orders over $75.
  • Where do you ship to? Currently, we ship to the United States only. Kindly note that we do not ship to PO boxes, parcel lockers, APO, FPO addresses, or freight forwarding companies.

Return & Refund

  • Do you offer a free return? We offer a hassle-free 7 days return policy. Please visit our Return Policy for more information.
  • Do you offer a exchange? The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
  • Can I return a custom-sized order? No, custom products are no returnable.